Troubleshooting
74
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 25).
• If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
The base unit and/or handset
does not ring.
• The ringer volume is turned off. Set to high,
medium, or low (p. 18, 19).
• If more than one other user is using the
handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 61).
The handset display is blank. • If the handset display is blank, fully charge
the battery (p. 12).
You cannot program any
function items.
• Programming is not possible while the
handset and/or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
While programming or
searching, the handset or
base unit starts to ring and the
program/search stops.
• A call is coming in. To answer the call, press
[
C], [s] or [SP-PHONE]. Start again from
the beginning after hanging up.
You cannot make an intercom/
outside call.
• If more than one other user is using the
handset and/or base unit, you may not be
able to make a call. Try again later.
• The handset you called is too far from the
base unit.
Problem Cause & Remedy
TG5230C_English.fm Page 74 Tuesday, May 11, 2004 9:08 AM