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Operations
When a function does not work, check here
before requesting help!
General
Problem
I cannot make and receive
calls.
The unit does not work.
The unit does not ring.
The unit displays the following
message though the paper is
inserted.
The other party complains
they only hear a fax tone and
cannot talk.
The speakerphone is not
working. (KX-FP185/KX-FM189
only)
The button
does not function properly.
During programming, I cannot
enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
REDIAL/PAUSE
CHECK PAPER
●
The mains lead or telephone line cord is not connected.
Check the connections (p. 12).
●
If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
●
Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
●
The ringer volume is set to off. Adjust it (p. 17).
●
The TAD ring count of feature #06 is set to “RINGER OFF”.
Change to another ring count (p. 65)(KX-FP185/KX-FM189
only).
●
The paper is inserted halfway. Insert it correctly (p. 11)
and press to clear the message.
●
The FAX ONLY mode is set. Tell them the number is only
used for faxes or change to TEL, TEL/FAX or TAD/FAX
(KX-FP185/KX-FM189 only) mode (p. 38, 39).
●
Use the speakerphone in a quiet room.
●
If you have difficulty hearing the other party, adjust the
volume using or .
●
If you and the other party speak at the same time, parts of
your conversation will be cut off. Speak alternately.
●
If this button is pressed during dialling, a pause will be
inserted. If pressed immediately after a dial tone is
obtained, the last number dialled will be redialled.
●
All or part of the numbers are the same. Change the code
or ID number of features #11 (p. 66), #12 (p. 66), #41
(p. 68) and #49 (p.69).
●
The HELP printing function, copy function, and reports
also use ink film.
●
Recording paper or ink film has run out. Press to
stop the beeps and install paper/ink film.
STOP
SET
Cause & Remedy