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5. Communicating Within Your Office
52 Key Telephone User Guide
1. Do one of the following:
USING MESSAGE WAITING/CALLBACK
You can leave a callback request message (or message waiting indication) for a busy
extension or one that does not answer. After sending the callback message, you hang
up the phone and wait for the call back. The called party’s message indicator lamp
then flashes that a message has been received.
When the message indicator lamp flashes, it indicates either a callback message
from another extension or, if your system uses voice mail, a voice message. For a
callback message, the display reflects the extension or name that sent the message.
For a voice message, the display reflects that a new message has been received.
If multiple messages have been received, the display reflects the number of
messages and indicates the origin of the first message (i.e., the extension number or
voice mail).
Note: You can use the MSG key to answer callback requests.
1. Pick up the handset or press the ON/OFF key.
2. Dial the extension number.
3. While the phone is still ringing or when you hear the busy tone, enter the
Message Wait code (
default = 4
). (The message lamp flashes at the called
extension.) (Note: You may need to dial 1 to change to tone calling before
sending the message.)
4. Replace the handset or press the ON/OFF key.
Note: Multiple messages are accessed in the order in which they are received.
To . . . Do . . .
Answer a call
a.
After receiving an alert tone, replace the handset or
press the
ON/OFF
key to end the first call.
b.
Lift the handset or press the
ON/OFF
key again to
connect to the waiting call..
Toggle between two calls (using
Broker’s Hold)
a.
After receiving an alert tone, press the
HOLD
key to
put the first call on hold.
b.
Press the
ON/OFF
key to pick up the second call.
To send a Message Waiting/Callback request
To respond to a Message Waiting/Callback request