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4. Handling Incoming Calls
Key Telephone User Guide 41
a. If On-hook Transfer is enabled for your extension, replace the handset or
press the ON/OFF key.
b. If On-hook Transfer is disabled for your extension, press the PROG key.
Note: On-hook Transfer requires system programming.
1. While on a call, press the HOLD key.
2. Dial the extension number to which the call will be transferred.
3. If your extension does not have Auto Camp-on activated, enter the Camp-on
(Call Waiting) Set code (default =
2). Otherwise proceed to step 4.
4. Complete the call by doing one of the following:
a. If On-hook Transfer is enabled for your extension, replace the handset or
press the ON/OFF key.
b. If On-hook Transfer is disabled for your extension, press the PROG key.
Note: On-hook Transfer requires system programming.
CALL PICKUP
The System allows the following types of Call Pickup:
• Extension Group Pickup
• Extension Direct Pickup
• Trunk Group Pickup
• Trunk Direct Pickup
Extension Group Pickup
Extension Group Pickup allows you to pick up a direct ringing call (within your
extension pickup group or in a different extension pickup group) without having to
dial the number of the ringing extension.
Three types of Extension Group Pickup are available:
• Call Pickup-All Calls: you can pick up a direct call ringing anywhere within
your own extension group.
• Call Pickup-External Calls: You can pick up only direct external calls
ringing within your own extension group.
To transfer a call to a busy extension