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8 Important information
8.1 Troubleshooting
If you feel this product is not working correctly please consult the user guide and
ensure that you are using the product in accordance with the instructions.
Remove all extra telephone equipment and connect only this telephone directly to the
telephone socket.
If the fault is still present, connect another telephone (if available) to the telephone
socket. The results will show you whether the fault lies with this unit or with the
telephone line. If the product is working correctly the fault is on the telephone line.
Please contact your network operator for assistance
In the case of technical problems with this product please consult our website for
further information or send us an email for a prompt response to your enquiry.
8.2 Hearing aid compatible
The telephone has a special circuit working on the basis of induction for
transmitting speech to hearing aids. Please set your hearing aid to “T”.
8.3 Cleaning and care
The surface of the case can be cleaned with a dry, soft, lint-free cloth. Never use
cleaning agents, particularly aggressive solvents. Apart from occasional cleaning of the
case, no other care is necessary. The rubber feet of the base station are not resistant
to all cleaning agents. The telephone feet do not normally leave any marks on the
surface. However, on account of the multitude of varnishes and surface finishes used,
surface marks caused by the feet of the unit cannot be ruled out. The manufacturer
can therefore not be held responsible for possible damage to furniture or the like.
8.4 Temperature and ambient conditions
The telephone is designed for use in protected rooms with a temperature range
of 10 °C to 30 °C. The telephone must not be installed in damp rooms such as a
bathroom or laundry room. Avoid proximity to sources of heat such as radiators
and do not expose the unit to direct sunlight.