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46 Chapter 4 Using the SIP Personal Agent Call Manager
NN10039-112
[Standard - Nortel Networks Confidential]
If the caller is on a SIP device, then a Web browser would open on their PC using
the URL that you specify.
For example, you may want to direct all your customers to a product support Web
page that answers frequently asked questions.
TopushaWebpage
1 Create a new ring list or modify an existing one.
2 In the column, “First ring these numbers,” enter your email address in the
target item box.
3 Select Web Address in the drop down list beside the entry field.
4 Click Add route or Modify route to confirm.
Deletingaroutelist
To delete a an existing route list
1 Click the ListRoutes tab from the Call Manager Home screen. The Call
Manager Routes screen displays as follows:
Tip: If you are logged into an i2004 Internet Telephone only, then just
the URL is displayed on the screen of the i2004. Note that if you are not
logged into the SIP Multimedia PC Client, a web browser will not be
launched.
Note: You can only delete a route if it is not associated with a rule. If the
route is associated with a rule, then you need to change the respective
rule(s) to use another route, or, delete the rule(s).