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Caller ID with Call Return
The Caller ID feature lets you hear or view the phone number of an external
caller when you retrieve your messages. The Caller ID Call Return feature
allows the voicemail system to use Caller ID information captured with the
message to call and connect you to the person that left the message.
Using a Non-Display Multiline Telephone or Single Line Telephone
Press Message, or dial the Xen Mail extension number.
After message playback, Xen Mail prompts you to hear the Caller ID number.
or
Dial 0 during the message to stop playback and hear the Caller ID number.
After the Caller ID number is played, the system prompts you with an option
to return the call.
or
To return the call during message playback, dial # 0
To end a Return Call, dial # 0 * to return to the mailbox and disconnect the
outside call.
Using a Display Multiline Telephone with Softkeys
Press Message, or dial the Xen Mail extension number.
During message playback, Xen Mail displays the Caller ID name and/or
Number. To change display between Name and Number, press the MORE
Softkey twice then press the CID Softkey.
or
Dial 0 during message to stop playback and hear the Caller ID number only.
During message playback, press the
MORE Softkey three times then press
the
CALL Softkey to return the call.
To end a Return Call, press the
END Softkey to return to the mailbox and
disconnect the outside call.
Note 1:
To repeat the Caller ID number during its playback, dial #. To skip to the end
of the Caller ID number dial
*
.
Note 2: Caller ID Call Return must be enabled by the system manager. Caller ID name
and/or number display must be enabled in system programming.
NEC Xen VoiceMail 18/7/2003 4:27 PM Page 20