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Keeping Your Voice Mailbox Current
Review and revise your setup options on a regular basis.
Greetings
• You can review the greetings you have recorded for the internal
and outside callers. Greetings can be re-recorded at any time.
• An alternative greeting can be recorded and selected to
accommodate special situations such as when you are out of
the office.
Message Groups
• You can create your own message groups. When you send a
message to a group, the message is sent to all members of
that group.
• A group can be private or open, allowing only you or all users
to send messages to the group.
• Use group maintenance features to list groups and members,
add or delete members and delete established groups.
Transfer and Delivery Options
Callers may be transferred and messages may be delivered to you in
a variety of ways. Discuss available options with your system
manager.
• Call transfer enables callers to be automatically directed to your
extension or another programmed telephone number.
• When Call Screening is on, Xen Mail will ask the callers’ name,
ring your extension, tell you the caller’s name, and ask if you
want to take the call or direct the caller to your voice mailbox.
• When your line is busy and the Call Hold option is on, callers will
be advised of the number of calls holding and be given the
option to hold or leave a message in your mailbox.
• When a new message has arrived in your mailbox, you will
receive an indication at your telephone. Depending on your
schedule, you may also program the system to alert you at
additional numbers (home phone, mobile phone or pager).
Personal Options
• Access Personal Options to review or change your Security Code,
Recorded Name, Spelled Name and Directory Listing Status.
NEC Xen VoiceMail 18/7/2003 4:27 PM Page 12