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TROUBLESHOOTING
Troubleshooting Guide
Problem Solution
No dial tone /
Will not dial out
• Check that the hookswitch is not depressed.
• Check that the line cord is connected.
• Make sure the SPEAKER key LED is lit (if
using speakerphone).
• Ensure that the Dialling Mode Switch is set to
the correct position.
• Unplug the phone, wait 30 seconds, then plug
the phone back in.
Phone does not
ring
• Disconnect any additional devices connected
to the DATA port.
• Ensure there are no other devices connected
to the same line.
Cannot be heard by
the other party
• Confirm phone cord and handset curly cord
are securely plugged in.
• Make sure MUTE key LED is off.
Cannot use
one-touch dialling
• Make sure that a number has been correctly
stored under the one-touch key.
• A row of “-“ indicates an empty one-touch key.
No display on LCD
while phone is idle
• Check that batteries are fitted and that they
are in good condition.
Care and Maintenance
To keep your telephone set working well and looking good, follow these
few simple guidelines.
• Avoid putting the telephone near heating appliances and devices that
generate electrical noise.
• The telephone should not be exposed directly to sunlight or moisture.
• Avoid dropping the handset and other rough treatment.
• Clean the telephone using a soft cloth moistened with a mild cleaning
solution.
Remove all traces of the cleaner with a damp cloth.
• Never use cleaners containing alcohol, strong cleaners that may
corrode plastic, or abrasive powders, as this may damage the finish.
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