Mitel SX-100 Telephone User Manual


 
Your SUPERSET 3 (eont’d)
Line Select Keys and
One of these
Indicators
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line select keys is your own prime line
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(directory number). Normally, when you lift the
handset or press the speaker on/off key, your own
line is selected automatically.
The remaining select keys are assigned by the system
manager as one of the following types of lines:
Personal Outgoing Line
This is another appearance of your prime line, except
that incoming calls ring your prime line leaving this
line free to place outgoing calls.
Key Line
This line is shared by other extensions, An incoming
call may ring all the extensions sharing this line and
any extension user can answer the call. Only one
person can use a key line at any given time; all other
people trying to place a call will receive busy tone.
You can retrieve a call on hold from any extension
sharing this line.
Multiple Call Line
This line shares its directory number with other
extensions.
An incoming call may ring all the extensions sharing
the line and any extension user can answer the call.
All the extension users sharing the line may access
this line simultaneously.
If you place a caller on hold, no other extension user
may retrieve the call from hold.
Direct Trunk Select (DTS)
When a DTS line is accessed, you are connected
automatically to an outside Central Office (CO) trunk.
Only one person can use a DTS line at any time. You
can transfer a call with the trans/conf key.
Direct Line Select (DLS)
This line is like a DTS line but you cannot transfer a
call with the trans/conf key. However, if you place a
call on hold with the red hold key, the call can be
retrieved by another extension sharing the line.
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