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Page 42 Mitel
®
8560/8660 Phone User Guide – Issue 13, September 2009
Viewing and Responding to Messages
When you have new messages, the MSG button and Message Indicator lamp are lit. The
display shows the number of new messages.
The display shows new messages as follows:
• Inter-station messages sent by other internal parties are indicated by the party’s
programmed user name.
• Voice messages are indicated by FROM MBOX <your extension number>.
To view or respond to messages:
1. With the handset on-hook, press the MSG button. Messages are displayed as first in/first
out. If there is more than one message, you can repeatedly press the MSG button or the
NEXT and PREVIOUS menu buttons to scroll through the messages.
2. When the desired message is displayed, press # or lift the handset for privacy, and then
press # or the Reply menu button to respond. (If your handset is off-hook and you press
the MSG button, you automatically place a call to the party or message center that left
the message.)
Canceling Messages Left at Other Extensions
You can cancel messages left at other extensions.
To cancel a message left at another extension:
1. Dial 366 or press MSG, and then press the CANCEL MESSAGE menu button. CANCEL
MESSAGE ON EXT # appears.
2. Enter the extension number where you left the message. MESSAGE CANCELED FOR
<name> appears.
Deleting Waiting Inter-Station Messages
You can delete waiting inter-station messages.
To delete waiting inter-station messages:
1. Press MSG or the VIEW MESSAGE menu button. MSG <message information>
appears.
2. Press * or the DELETE menu button to delete the displayed message.
NOTE To delete waiting voice messages, you must connect to your voice mailbox.