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8560/8660 Phone User Guide – Issue 13, September 2009 Page 13
Personalizing Your Phone
Default Feature Codes
The following table lists default feature codes.
2
If your system administrator changes any of the
default codes, you can record the new codes for reference in the “New Code” column.
To delete the characters entered:
Press MUTE to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*.
2. These features shown may or may not be enabled for your system.
NOTE
Most of the following feature codes work when your phone is idle. However, if you
are on an active call or if the phone is off-hook, you may need to press
(Special) to activate the feature before you enter the feature code.
Feature Page Code New Code
Account Code – Follow Calls 25 391
Account Code – Optional 25 390
ACD Agent – Log In 47 326
ACD Agent – Log In or Log Out 47 328
ACD Agent – Log Out 47 327
ACD Agent – Wrap-up Terminate 48 329
Agent Help – Reject 48 376
Agent Help – Request 48 375
Answer Ringing Call 17 351
Automatic IC Call Access – On and Off 18 361
Automatic Trunk Call Access – On and Off 18 360
Automatic Trunk Answer 31 350
Background Music – On and Off 10 313
Barge-in 49 386
Call Forward – All Calls 31 355
Call Forward – If Busy 31 357
Call Forward – If No Answer 31 356
Call Forward – No Answer/Busy 31 358
Call Logging 36 333
Change Language 10 301
Conference 34 5
Default Station 16 394
Directory 24 307
Display Time And Date 30 300
Do-Not-Disturb 43 370
Do-Not-Disturb – Cancel 43 371