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8560/8660 Phone User Guide – Issue 13, September 2009 Page 37
Call Features
Using Secondary Extension Buttons
You can use programmable buttons as Secondary Extension buttons.
4
Secondary Extension
buttons are assigned to other extensions in the system (primary extensions). Because
Secondary Extension buttons are programmed by the system administrator, you cannot change
the buttons (for example, assign features to the buttons).
When programmed, you can use Secondary Extension buttons to:
• Place an internal call to the primary extension.
• View the call activity at the primary extension.
• Transfer calls to the primary extension.
• Answer a call that is ringing or holding on any CALL button at the primary extension.
Remote Programming
You can use Remote Programming to access the Do-Not-Disturb (DND), Call Forwarding,
Personal Call Routing features from another system phone or an external phone.
Entering a Remote Programming Password
Before using Remote Programming, you should enter a new password.
To enter a Remote Programming password:
1. Dial 392. ENTER PASSWORD appears.
2. Enter your current password (the default password is your extension number), followed
by #. CHANGE PASSWORD TO appears.
3. Enter the new password followed by
#. VERIFY PASSWORD appears.
4. Enter the new password again followed by #. DATABASE UPDATED appears.
To change the station password from another phone, see “Using Remote Programming to
Change the Password” on page 38.
4. Secondary Extension buttons must be programmed by your system administrator.
NOTES
Unless internal calls are set up by the system administrator to use CALL buttons,
you cannot use Secondary Extension buttons to answer ringing or holding internal
calls received by the primary extension.
You can use Secondary Extension buttons to notify you when a given number of
calls are waiting at the primary extension.
If a Secondary Extension button is flashing (the primary extension has an
incoming call), you can press # before pressing the flashing Secondary Extension
button to the call the primary extension and not answer the incoming call.
NOTE
A Direct Inward System Access (DISA) number is required to use Remote
Programming from an external phone. Contact your system administrator for more
information.