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Mitel
®
8528 Telephone User Guide – Issue 2, June 2010 Page 67
Hunt Groups
accepting or rejecting Agent Help 58
Agent Help, requesting 57
agent IDs 55
Automatic Call Distribution (ACD) 55
Barge-In, using 59
calls
diverting 57
monitoring 58
stealing 58
logging out of 56
types 55
Uniform Call Distribution (UCD) 55
wrap-up timer 56
I
Incoming Calls, redirecting 24
Individual Hold, using 32
Internal Calls, placing 25
Inter-Station Messages, deleting 50
K
Keymaps
changing 20
switching 20
L
Language, changing 12
LCD contrast, changing 11
Logs, call 40
M
Manual Call Forwarding 34
Manual Call Forwarding Settings, changing 44, 46
Members, hunt group 55
Messages
at other extensions, leaving 49
canceling 50
deleting 50
Do-Not-Disturb 51
error 61
leaving 49
left at other extensions, canceling 50
pages 53
Reminder 52
replying to 50
responding 50
viewing 50
viewing and responding 50
voice, listening to 50
Messages at Other Extensions, leaving 49
Messages Left at Other Extensions, canceling 50
Microphone, muting 31
Music, background 12
Mute, using 31
N
Numbers, redialing 26
Numbers, redialing external 26
O
Off-Hook 6
On-Hook 6
Other Hunt Group Features 57
Other System Users, paging 53
Outgoing Call Access Code 24, 26
Outside Line Access Codes 17
P
Page Announcement, placing 53
Page Feature, enabling or disabling 53
Paging
enabling or disabling 53
other system users 53
using 53
Paging Feature
diabling 53
enabling 53
Password, Remote Programming
changing 47
entering 42
Programmable Buttons 5, 16
assigning 16
resetting 20
resetting to default values 20
viewing button assignments 20