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Answering and Placing Calls
Page 26 Mitel
®
8528 Telephone User Guide – Issue 2, June 2010
Placing External Calls
The following sections describe features used when placing external calls.
To place an external call:
1. Press the Outgoing button, an unlit Call button, or enter the Outgoing Call access code
(8 is the default code).
2. Dial the number.
Depending on system configuration, you may also be able to use one of the following methods
to select an outgoing line:
• Enter the Select Line Group feature code. The default codes are 92001 to 92208.
• Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.
Contact your system administrator for more information about using Select Line Group or ARS
access codes.
Redialing a Number
You can quickly redial the last external number dialed. You cannot redial extension numbers.
To use Redial:
With or without the handset lifted, press REDIAL. The system automatically
selects a line and dials the number.
NOTES
If you cannot place an external call because all outgoing lines are busy, you
can request a callback, which prompts the system to contact you when a
line becomes available. See “Requesting a Callback (Queuing the
Telephone)” on page 25.
If you are prompted for an account code (indicated by a single beep), you
must enter an account code before you can place your call. See “Using
Account Codes” on page 30.