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Accessing the Voice Mail System
9
Accessing the Voice Mail System
Calling the Voice Mail System for the First Time
1. Lift the handset (or use handsfree dialing).
2. Dial the Message Center extension. The system prompts you for your passcode.
3. Enter your default passcode.
4. Press .The system prompts you for a new passcode (you must change the passcode).
5. Enter your new passcode.Your new passcode must have the same number of digits as the
default passcode. You cannot re-enter the default passcode, or use or in your new
passcode.
6. The system asks you to re-enter your new passcode for confirmation. Enter your new
passcode again.
7. The system asks you to record your name. Say only your name, for example: “Christine
Conner”. Speak immediately after the tone, and press any key when you have finished.
8. Press to accept, to review, or to discard your name and re-record it.
9. The system prompts you for a greeting. Keep your greeting short and professional. For
example:
“You have reached Christine Conner. I can't answer the phone right now, so please leave
your name, number, and a short message – I will get back to you as soon as possible. If
you need immediate assistance, press 0 and ask to be transferred to my associate, Julie
Jones.”
10. To end the recording, press any key. The system plays back your greeting. Press to
accept it, to review it, or to discard and re-record it.
11. If you want to define your Personal Contact numbers now, press and continue with
step 12 below. If not, press any other key and got to step 15.
12. Enter the number for your cellular telephone using the keypad, or press to skip to the
next step.
After you have entered the number, the system reads it back to you. Press to accept
the number, to review it, or to discard and re-enter it.
13. Enter the number for your pager using the keypad, or press to skip to the next step.
After you have entered the number, the system reads it back to you. Press to accept
the number, to review it, or to discard and re-enter it.
14. Enter the number for your fax using the keypad, or press to skip to the next step.
Note: Your administrator may have programmed your mailbox to play a standard
company greeting—for example, "Welcome to ABC Corporation. That extension is not
available. Please leave a message."—for callers instead of a personal greeting. If so,
you will still be prompted to record a personal greeting even though it won't be used.