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Your KONEXX Office Konnector must have AC power to operate in Data Mode.
♦ Use only the AC adapter supplied with your KONEXX Office Konnector. Do not use an adapter for a different device.
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Telephone Level switch__________
Make sure the
Telephone Level
switch is set properly. Otherwise, you will hear buzzing or squelching feedback through the
modem speaker when the modem is off-hook, which will adversely affect transmission and reception. For information on using
this switch, refer to Chapter 3.
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Tone dialing____________________
Make sure your modem, fax/modem, or fax machine is configured for Tone (DTMF) dialing. Your KONEXX Office Konnector
will not work with pulse (rotary) dialing.
The manual that came with your modem, fax/modem, or fax machine should describe this procedure.
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V.90 Connections
The KONEXX Office Konnector provides a data communications interface between your modem and any PBX or multi-line
telephone. It is compatible with V.90 modems and can support connection rates up to 33,600 bps. Not everyone can get
consistent connections at 33.6Kbps, in fact, V.34bis connections at 28,800, 26,400, 24,000, and 21,600 are common.
To obtain 33,600 bps connections, the remote modem or fax/modem must support V.34bis, and the telephone-line quality must
be pristine along the entire length of the line.
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Speakerphones_________________
Make sure the telephone handset is removed from the cradle until you finish exchanging data. Hang up your modem or
fax/modem to reactivate the handset.
If the telephone has a speaker, the speaker must be turned off. Speakerphone operation disables the telephone handset jack
that your KONEXX Office Konnector uses to transmit and receive data. The handset must be removed from its cradle.
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Princess and Trimline telephones__
Your KONEXX Office Konnector will not operate with "Princess" or "Trimline" telephones, which have the keypad in the
handset. The electronics with which the KONEXX Office Konnector interacts are not accessible in these telephones.
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Hanging up the modem__________
Your KONEXX Office Konnector disconnects the telephone handset when your modem or fax/modem is "on-line". After data
transactions or when autodialing voice calls, use your communications software to hang up your modem so that the handset is
reactivated.
You can either use the call-termination feature in your communication software, or type
ATH0
and press Enter from direct
connect mode. The manual that came with your software should describe how to hang up the modem.
If you are using contact management software, you may need to push a key on the computer keyboard to disconnect the
modem or fax/modem after the number is dialed.
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"No Dial Tone" error message____
If you receive a "No Dial Tone" error message, include the Hayes command
ATX1
or
ATX3
in your modem Dial command.
These commands tell your modem or fax/modem to dial without first listening for a dial tone.