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9–6 User’s Guide
Troubleshooting
Bluetooth
For more information on Bluetooth (h1940 models only), refer to
Chapter 8, “Using Bluetooth.”
Problem Solution
I cannot discover
another device.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on
and allows access to being discovered by other devices.
I can see other
devices, but I
cannot connect
or exchange
data with them.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure the other device has not restricted your access.
Other devices
cannot find or
connect to my
device.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not restricted other devices from finding
yours.
• Check your Bluetooth settings to ensure you have allowed
your device to be discovered and others to connect.
Other devices
do not receive
my correct
business card
information.
• Be sure you have correctly set up your business card
information in Bluetooth Settings.
•Check Bluetooth Settings to be sure you have not
restricted this function.