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9–2 User’s Guide
Troubleshooting
I want to travel
with my iPAQ
Pocket PC.
• Back up your information.
• Take a copy of your backup with you on an SD memory
card.
• Disconnect all external devices.
• Take the AC Adapter and Charger Adapter with you.
• Keep your iPAQ Pocket PC in a protective case and keep
it in your carry-on luggage.
I want to travel
internationally
with my iPAQ
Pocket PC.
Be sure you have the modem, cable, and plug adapter
appropriate for the country you are visiting.
I want to ship my
iPAQ Pocket PC
to a repair
facility.
1. Back up your information.
2. Disconnect all external devices.
3. Remove the battery, but include it in your shipment.
4. Pack your iPAQ Pocket PC and all external devices
in protective packaging. Include any additional
documentation or items as instructed by Customer
Support.
I cannot connect
to a network.
• Be sure you have added the necessary server
information.
• Be sure the network you are attempting to connect to is
not busy.
• Be sure the proper drivers for your card are installed.
• Be sure your user name and password are correct.
•Tap Start > Settings > Connections tab >
Connections and check your connection settings.
• Be sure the hardware you are using with your iPAQ
Pocket PC is properly configured and operational.
Problem Solution