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General Checks
• Make sure that the telephone line cord and adaptor are correctly
plugged in and they are not damaged.
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
• Connect another telephone to the telephone PTT socket or move
your telephone to another socket to track if the failure is coming
from your telephone or your PTT socket.
Handset not registering
• Check that the base is plugged into the mains power and switched
on.
•
Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
No display
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
No connection between handset and base
• You may be out of range of the base. Move closer to the base
Handset on the base does not charge
• Make sure the handset is placed properly on the base. When
charging, the battery symbol should be shown filling up.
Handset does not ring
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
No tone when you press
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
•
icon must be fixed. If it is flashing, you must register the
handset (see Handset Registration section)
A warning tone is heard during a call:
• The batteries are empty. The handset needs to be replaced in the
base in order to recharge.
• You are over the base coverage area.
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No number is displayed when the telephone rings:
• Please contact your telephone network provider to get the caller
display service.
• Even if you have subscribed to caller display, if the caller does not
want to show their number (private number), the display will show
******.
• It could be a call from a PBX. Caller display may not work
properly if the telephone is connected to a PBX.
The answering machine does not work or you do not receive
messages
• Check that the answering machine is activated
• Check that you have an outgoing message recorded (see the
recording an outgoing message section)
You lost some messages :
• Your voicemail box was full and the oldest messages have been
cleaned automatically. This automatic deletion allows new
messages to be recorded. Ensure you delete your messages after
listening to them.
You cannot hear your messages
If the answering machine is not responding and you have lost the link with
the base
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
Consistently short battery life
• Clean the charge contacts
• Replace the batteries
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