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Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first
rental or 45 days from date of shipment to the rental firm,
whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the
original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using
the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted
invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the
defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc.
accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight
prepaid.
What your warranty does not cover:
• Customer instruction. (Your User’s Guide provides information
regarding operating instructions and user controls. Any
additional information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other
products.