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Won’t respond to remote commands
• You must use touch-tone phone.
• You must enter the correct security code.
• Did the unit hang up? If you take no action for a period of time, it automatically hangs up.
Answering system doesn’t work
• Unplug the power cord from the electrical outlet and from the back of the unit. Then plug the power
adapter cord back into the back of the answering system and the electrical outlet. This is a complete
reset.
Can’t hear messages
• Adjust the volume control.
Unit announces “Battery Low”
• Install a new 9-volt alkaline battery.
Can’t restart the message
• You must play messages for at least five seconds before pressing and holding the PREVIOUS button.
Message counter flashes rapidly
• Memory is full. Erase some messages.
Battery good but messages were lost
• Was the AC power supply unplugged from back of unit?
Greeting continues to play even after an extension phone is picked up
• This is normal operation. Auto disconnect is delayed for two seconds after the answering system
answers a call. If you are near the answering system, press the STOP button to stop the greeting.