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Call Forwarding
BusinessPhone – Ericsson Dialog 4422 IP Office44
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position. The alternate answering position can
either be a pre-programmed one (Diversion when your extension is
not active and a common one for: Fixed Diversion, Diversion when
there is no answer and Diversion when your extension is busy) or
an individual one.
If you urgently need to talk to someone who has forwarded his
calls, the system is also equipped with a bypass function.
Depending on the type of diversion, you are also able to record
your Personal Greeting for your mailbox, see section “Change your
Personal Greeting” on page 59.
Note: You can still make calls as usual.
Diversion when there is no answer
If you are not available to answer incoming calls (internal or
external), your system administrator can program your extension to
automatically divert calls to a pre-programmed diversion address
after a certain amount of time (default time: 15 seconds).
Diversion when your extension is busy
If your extension is busy and you receive an incoming call (internal
or external), your system administrator can program your extension
to automatically divert the call to a pre-programmed diversion
address.