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Answering Calls GCA70-245
20 Comdial August, 03
2.4.3 DIRECTED HOLD
This feature allows you to pick up the last call a user placed on hold at
another station. This feature does not allow you to pick up exclusive
hold calls or calls that are in the process of being transferred. In
addition, this feature allows you to place a call on hold at another
station and have this call appear to be the one that has been on hold
there for the longest time. Features such as hold recall apply to the
station that received the directed hold call and not to the station that
sent the directed hold call.
• To place a call on hold at another telephone (directed
hold),
1. While on line, PRESS INTERCOM OR TRNS/CONF if intercom
call.
2. DIAL *90.
3. DIAL extension number of telephone to receive held call.
You can pick this call back up if you need to. To do this,
1. DIAL *4.
2. DIAL extension number of that telephone.
3. ANSWER call as desired OR PRESS SPEAKER to hang up.
• To pick up a call that was placed on hold at your
telephone by a user at another telephone,
—PRESS INTERCOM AND DIAL #90.