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1 Overview
This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone 7970G/7971G Skinny Client
Control Protocol (SCCP)multi-line touch-screen phones.
Physical Layout
Your Cisco Unified IP Phone 7970 and Cisco Unified IP Phone 7971 provides touch-screen access, in addition to soft keys and
dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so
on.
Item Description
1
Programmable
buttons
Depending on configuration, programmable buttons provide access to:
• Phone lines (line buttons)
• Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature)
• Web-based services (for example, a Personal Address Book button)
• Phone features (for example, a Privacy button)
Buttons light to indicate status:
Green, steady—Active call
Green, flashing—Held call
Amber, steady—Privacy in use
Amber, flashing—Incoming call
Red, steady—Remote line in use (shared line or BLF status)
2
Footstand button Allows you to adjust the angle of the phone base.