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Procedure
Step 1
During a call, press the Transfer button .
The call is placed on hold.
Step 2
Dial the number to which you want to transfer the call.
Step 3
Press the Transfer button again.
Consultative Transfer
Redirects the call after first allowing you to speak to the transfer recipient.
Procedure
Step 1
During a call, press the Transfer button .
The call is placed on hold.
Step 2
Dial the number to which you want to transfer the call.
Step 3
Wait for the call to be answered.
Step 4
Press the Transfer button or hang up the handset.
Step 5
If the transfer fails, press the Resume soft key to return to the original call.
Cancel Transfer
In the Cisco Unified Communications Manager Express mode, Cisco IP Phone 6945 only supports one
call per button. It is recommended to configure the dn as dual-line dn and the huntstop channel under the
dn. The second channel on the dn can only be used for call transfer or conference.
Note
Procedure
Press the Cancel soft key.
Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP)
OL-24413-01 27
Operating Your Phone
Consultative Transfer