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8 TALKSWITCH START GUIDE • UK & IRELAND
Set certain extensions to ring or direct calls to voicemail
Option 1
To have certain extensions ring without playing an Auto
Attendant, select Ring extensions only. Select the
extensions to ring from the list of extensions.
Note: you can adjust the ring sequence by clicking
Adjust Sequence.
Option 2
To have certain extensions ring for a time before the Auto
Attendant is played, select Play auto attendant. Select
the Auto Attendant number (for example, 1), select the
number of rings (for example, after 3 rings), and select
the extensions to ring from the list (by default they are all
selected).
Note: you can adjust the ring sequence by clicking
Adjust Sequence.
Option 3
To have all incoming calls directed to voicemail, select
Go to voice mailbox, select the mailbox number (for
example, 111), and the number of rings (for example,
after 3 rings).
For TalkSwitch 24, repeat the process described in the
options above for Line 2. For TalkSwitch 48 units, repeat
the process for Lines 2, 3, and 4.
If you have a system with multiple TalkSwitch 48 units,
click on each tab (TalkSwitch 1, TalkSwitch 2, etc.) to
configure all TalkSwitch units in a network.
Option 1
Option 2
Option 3