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EXTRA HELP
GENERAL
After several attempts the TC-540 will not
operate properly.
To reset the TC-540, unplug the AC
ADAPTER PLUG from the back of the TC-540
for 10 seconds and remove the battery (if one
is installed). The outgoing and incoming
messages, time/day stamp and remote code
will be lost. Re-record the outgoing messages,
set the time and day, and the remote code.
If this action does not fix the problem, call the
CASIO PHONEMATE Helpline. CASIO
PHONEMATE’S helpline staff can often
resolve problems or recommend repair service
when needed.
Unless you live close to a CASIO
PHONEMATE Service Center, you may be
required to mail a product to CASIO
PHONEMATE for repair. To mail the product
to the service center you should:
1. Package the unit in its original box or a
comparable package.
2. Include a clear and specific explanation of
the problem.
3. Include your name, address, and phone
number.
4. Provide a legible photocopy of the dated
store receipt for warranty purposes.
FACTORY SERVICE CENTERS
20665 Manhattan Place
Torrance, CA 90501
(310) 328-6453
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
ROUBLESHOOTING
T
Recorded messages are cut off.
The TC-540 does not respond when you
enter your remote access code during the
outgoing message.
The TC-540 is designed to disconnect from
the line after a caller stops talking. Calls may
be cut off if a four second pause is detected, if
the caller does not speak loud enough, or if
the message is less than four seconds.
Try re-entering the correct code after the beep.
Between messages there is an operator
recording or a beep and dial tone.
The caller has hung up without leaving a
message. A shorter outgoing message will
reduce the frequency of these recordings.
See Multi-Line Installation, page 32.
You have more than one telephone
number and are experiencing difficulty.
There is no sound during playback.
Check and adjust the volume control.
“Lb” flashes in the display or LO BATT
on the handset lights.
"Lb" or the LO BATT INDICATOR on the
handset alerts you to install or replace the 9V
battery used for battery backup.
Briefly press and release the hook-switch on
the extension phone.
The unit does not automatically stop
playing the outgoing message or
recording a message when an extension
phone is picked up.
Should you have additional questions,
please call CASIO PHONEMATE's Help
Line at (310) 320-9810 (West Coast) or
(410) 686-2885 (East Coast) for assistance.