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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Help
Phone does not work
• Have you installed the battery correctly? See page 8.
• Check that the mains power is correctly connected.
No dial tone
• Only use the telephone cord supplied with the phone.
• Is the telephone cord of the base plugged into the phone socket?
• Check that the mains power is correctly connected.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The battery may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again.
If it still does not work disconnect the battery and mains power for 10 minutes, then reconnect
and try again.
You have a dial tone, but the phone will not dial out
• If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
• The ringer volume may be switched off, see page 27.
• Check that the mains power is correctly connected.
• Make sure the handset is registered to the base, see page 57.
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 61