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Help
If you have a problem, the following
simple solutions may provide the
answer
You experience a
power cut
Back up will only
occur if a battery is
fitted, and will only last
approximately 6 hours.
All its settings and
messages should be
saved until power
resumes. However, it
will not be able to record
any new messages
during the power cut.
You cannot hear
messages or
incoming calls
The speaker volume
may be set too low.
Adjust it by pressing +
on the volume control.
Buzzing noises on the
answering machine
Your answering
machine is too close to
a radio, TV, computer,
cordless or mobile
telephone, causing
interference. Move it
another metre away.
No dialling tone
Make sure your
telephone line cord is
plugged into the
phone socket.
Phone does not ring
Check that the ringer
volume switch (on
the base) is not set
to off.
Do you have too many
phones in your home?
Please see ‘How many
phones can you have?’
in the Technical
Information section
for details about the
number of phones you
can use.
No indicator light
appears
Is the power cord
plugged in to the back
of your Response 125?
Is the mains power
adaptor plugged in
and switched on?
Display continually
flashing
This indicates an
error. Press any
button on your
answering machine.
Flashing should stop
and the answering
machine should reset
to its original settings.
Unplug the line cord
and mains power cord.
Wait 5 minutes and
then replug.
Battery low indicator
is on
The back-up battery
is low in power,
missing or incorrectly
installed. Remove the
memory label and
open the battery
compartment. If the
battery is fitted
correctly, try replacing
it with a new PP3 9V
alkaline battery. When
operating at normal
level, the battery light
remains off.