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BT Equinox 1200 – Edition 6 – 28.05.04 – 5757
Problems Possible cause
More than one SMS product plugged into the line.
Remove other products.
Cannot send text Check Service Centre number is correct including 1470
prefix.
Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.
Cannot receive text Check service centre number is correct.
Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller’s number when you
receive an incoming call.
Handset is registered This may be due to your handset being de-registered.
to the SMS service
and text has been All you need to do is type Register and send it to 00000.
previously sent and You will receive a confirmation message back. This
received but you are assumes that your Caller Display service is active and
now only receiving working on your line.
incoming messages
as voice text Note: Messages sent to 00000 are not charged for.
5757 Equinox 1200 UG 28/5/04 10:32 am Page 71