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5402/2402 Phone User Guide Page 14
IP Office Issue 2d (10th October 2005)
Diverting Calls
You can divert your calls to another extension. In the examples below N is the extension to which you
want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are
forwarded to your own voicemail or call forwarding number.
At another extension:
*12*N# from the extension you are temporarily using.
*13*N# to re-direct the calls back to your own extension, before you return to it.
At your own extension:
*14*N# from your own extension.
*14*# to cancel either feature from your own extension.
Do Not Disturb
You may choose to receive no calls at all or only those from particular callers on your exceptions list:
To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09.
*10*N# to add a number to the exception list.
*11*N# to delete a number from the exception list.
Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your
voicemail.
Making Calls
Internal Calls:
If your System Administrator has allocated you the Ring Back When Free feature (see RBak+ - Ringback
When Free) under a dial pad digit, you can:
When you call an extension that does not answer or is busy, press the
RBak feature key to set a
callback on that extension.
When the extension you called becomes free, your phone will ring (a burst of three rings).
Lift the handset and the extension is called automatically.
External calls:
To make an external call, either dial the number (prefixed by the access code if required) or use a speed
dial code (contact your system manager for a list of your speed codes).
If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain
calls, such as those to premium rate numbers and international calls.