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Basic Call Handling Features
5402/2402 Phone User Guide Page 11
IP Office Issue 2d (10th October 2005)
Transfer
The Transfer feature allows you to transfer a call from your telephone to another extension or outside
number.
To transfer the current call to another extension:
1. With a call in progress, press
Transfer.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
• To transfer the call without announcing it, either hang up or press Transfer.
The transfer is complete.
• To announce the call before transferring it, wait for the called party to answer.
If the called party is willing to accept the call, press
Transfer or hang up to complete
the transfer.
If the called party does not wish to accept the call, press
Drop.
To return to the original caller press it’s call appearance button.
• If the line is busy or if there is no answer, press Drop.
To return to the original caller press it’s call appearance button.
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives, press
Hold. Make or answer the second call. The second call requires to be transferred to the first held
call.
2. To transfer the new call to the held call, press Conference and then Drop. The transfer is
complete.
Message
Your Message lamp turns on when a caller has left a message for you.
Press the
Message button to retrieve your messages and follow the audible prompts.