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12 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006
2. To hang up, perform one of the following actions:
● return the handset to its cradle.
● press the Speaker ( ) button.
● press the Headset ( ) button.
To ignore an incoming call
● Select the Ignore softkey while the telephone is ringing.
The telephone immediately stops ringing. If call-forwarding has been defined (see Call
Forwarding on page 16), the call is handled accordingly.
Call Handling
Putting a Call on Hold
You can put a call on hold to temporarily remove yourself from the call. While the active call is
on hold, you can make outgoing calls or answer incoming calls.
To put a single call on hold
● Press the Hold ( ) button. You can replace the handset without losing the call.
To retrieve a held call
● To take the call off hold, perform one of the following actions:
● Pick up the handset and press the Hold ( ) button.
● For hands-free operation, press the Line/Feature ( ) button associated with the held
line or press the Hold ( ) button.
● If you are using a headset, press the Hold ( ) button.
There may be a slight delay before the call becomes active again.
To put an active call on hold while you place a new call
You can hold an active call while you place a call to another party.
1. Press the Hold ( ) button.
2. Press a Line/Feature ( ) button. Place and conclude the new call.
3. Retrieve the held call.