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Terms you should know
235
Interrupted dial tone
A broken or pulsed dial tone that sounds when you access some
features on your IP Deskphone.
Message/Inbox
A fixed key on your Avaya 1140E IP Deskphone that connects to
your voice messaging system when the key is pressed.
Navigation keys
Keys used to scroll through menus and lists appearing on the
LCD display screen.
Off-hook
Any line selected to make a call or receive an incoming call.
The term off-hook is applied whether (a) the end user lifts up the
handset, (b) the end user presses a line key, (c) the call is
automatically answered at the IP Deskphone, or (d) a line is
automatically selected for an outgoing call.
Paging tone
A special tone (two beeps followed by dial tone) that sounds
when you use the Radio Paging feature.
Ringback/ring tone
A sound indicating that a call you have made is ringing at its
destination.
Services key
A fixed key used to access options such as Telephone Options,
Password Admin, Virtual Office Login, Virtual Office Logout, Test
Local Mode, and Resume Normal Mode.
Shared Directory Number
A DN (extension) that is shared by two or more persons.