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Additional phone features
162
Invalid ID (3) Incorrect User ID
entered.
Enter correct User ID.
User ID in
Gatekeeper database
points to originating
Call Server.
Notify system
administrator.
Locked from Login Three failed attempts
to enter the correct
Station Control
Password.
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Permission Denied
(1)
Remote IP
Deskphone has no
Station Control
Password.
Notify system
administrator.
Permission Denied
(3)
Incorrect User ID
entered.
Enter correct User ID.
Remote IP
Deskphone has no
Station Control
Password.
Notify system
administrator.
Permission Denied
(4)
Incorrect User ID
entered.
Enter correct User ID.
Attempt to log in to a
remote IP Phone
2004 or Avaya 2050
IP Softphone from an
Avaya 1120E IP
Deskphone (some
restrictions apply).
Go to an IP Phone
2004 or Avaya 2050
IP Softphone and try
again, or consult your
local system
administrator.
Table 10: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message Probable Cause Actions