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Coverage
❑
You may be covering calls for other telephones. In this
case,
calls will be sent to you after a preset number of rings, and will
be handled like any other incoming call. (The System
Administrator determines the number of rings before
unanswered calls are sent to coverage. )
Display
A call placed to K. Chapman by another System 25 user
has
been redirected to the console for coverage, as indicated by the
“>” symbol. (There are 3 calls waiting in the queue.)
Called party information is displayed on Screen 1.
Caller information
>368 Chapman,K3
is displayed on Screen 2.
359 Blake,G s
The caller is G. Blake. K. Chapman activated Send All Calls to
send the call to coverage. (The Send All Calls feature is
indicated by the letter “s”.)
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