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You can hold calls while you attend to other matters and then
pick them back up. After you put a call on hold, you may hang
up the handset without losing the call. Keep in mind that when
you put a call on hold, the system is signalled that you are
available to receive another call; if there are any calls waiting in
the queue, the system will send the first one to you as soon as
you put your current call on hold.
If you do not return to your held call within a preset time
interval, there will be a visible change in the blink rate and, if
administered, an audible tone. After a second timed reminder is
sent, the system will either continue to send reminders or cause
the call to start ringing again as an incoming call at the LOOP
button where it is held. This option is controlled by your
System Administrator.
Automatic Hold and Automatic Release
If you have the Automatic Hold feature, a call is put on hold
automatically when you select another loop by pressing LOOP,
FLEX DSS, FACILITY,
or AUTO ICOM . If you have the
Automatic Release feature instead, a call is released or lost when
you select another loop without first pressing HOLD . Find
out from your System Administrator which of these features
your console has.
Placing Calls on HoId
1 Press HOLD .
The light next to the LOOP button of the held call blinks.
2
You can handle other matters without disconnecting the line.
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