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Appendix K
Troubleshooting
The batteries
will not hold a
charge.
• If the cordless handset is in the telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may need to purchase a new battery. Please refer
to Battery installation and charging (pages 8-9) in this
user’s manual.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
I get noise,
static, or weak
signals even
when I’m near
the telephone
base.
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack (see the following page).
The filter prevents noise and caller ID problems caused
by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
•