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Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two
different types of voice messages: those left on its
built-in answering system and those left at your
service provider’s voicemail (fees may apply). Your
telephone’s built-in answering system messages
and voicemail messages are separate. Each alerts
you to new messages differently.
If and NEW VOICEMAIL display on the
handset, your telephone service provider is
indicating that it has new voicemail for you.
To listen to your voicemail, you typically dial
an access number provided by your telephone
service provider, followed by a security code
or PIN.
To listen to messages recorded on your digital
answering system, press PLAY/STOP
button on the telephone base (page 46).
Some telephone service providers bundle or
combine multiple services like voicemail and call
waiting, so you may not be aware that you have
voicemail. To check what services you have and
how to access them, contact your telephone
service provider.
You can use your telephone answering system
and voicemail together by setting your built-in
answering system to answer before voicemail
answers. To learn how to program your voicemail
settings, contact your telephone service provider.
If you are on a call, or if the answering system is
busy recording a message and you receive another
call, the second caller can leave a voicemail
message by following the instruction below.
Set your answering system to answer calls at
least two rings earlier than your voicemail is set
to answer. For example, if your voicemail answers
after six rings, set your answering system to
answer after four rings. Some voicemail providers
may program the delay before answering calls
in seconds instead of rings. In this case, allow
six seconds per ring when determining the
appropriate setting.
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