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47
Troubleshooting
The answering
system does
not answer
after the
correct number
of rings.
• Make sure the answering system is on. When the
answering system is on, the red light on the ON/OFF
key should be lit.
• If toll saver is activated, the number of rings changes to
two when there are new messages waiting (page 33).
• If the memory is full or if the answering system is off,
the system will answer after 10 rings. If the memory is
full, you need to delete some old messages in order to
make room for new messages.
• In some cases, the answering system may be affected
by the ringing system used by the local telephone
company.
The answering
system does
not record
messages.
• Make sure the answering system is on.
• If the memory is full the system will answer after 10
rings and announce “Memory is full. Enter the remote
access code.” You need to delete some old messages in
order to make room for new messages.
The messages
on the
answering
system are
incomplete.
• If a caller reaches the maximum recording time of four
minutes, for each message, the system will disconnect
and part of the message may be lost.
• If the caller pauses for more than seven seconds, the
system stops recording and disconnects the call.
• If the memory on the system becomes full during a
message, the system stops recording and disconnects
the call.
• If the caller’s voice is very soft, the system may stop
recording and disconnect the call.
The messages
on the system
are difficult to
hear.
• Press VOL on the telephone base to increase the
speaker volume.
Appendix C