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Appendix D
59
Troubleshooting
Incomplete
messages.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after
four minutes.
• If the caller pauses for longer than seven seconds,
the system stops recording and disconnects the call.
• If the system’s memory becomes full during a
message, the system stops recording and
disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty hearing
messages.
• Press VOLUMEST to increase speaker volume.
System does not
answer after
correct number of
rings.
• Make sure that the answering system is on (page 15
or page 39).
• If toll saver is on, the number of rings changes to
two when you have new messages stored (page 17).
• If the memory is full or the system is off, the system
answers after 10 rings.
System announces
“Time and day not
set.”
• You need to reset the answering system clock
(page 12).
System does not
receive caller ID
when on a call.
• Make sure you subscribe to caller ID with call
waiting features from your local telephone
company. Caller ID features works only if both you
and the caller are in areas offering caller ID service,
and if both telephone companies use compatible
equipment.
• If you subscribe to high-speed Internet service
(digital subscriber line - DSL) through your
telephone lines, you must install a DSL filter
between the telephone base and the telephone wall
jack (page 5). The filter prevents noise and caller ID
problems resulting from DSL interference. Please
contact your DSL service provider for more
information about DSL filters.