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Appendix D
54
Troubleshooting
I cannot dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset might take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a
television, radio or other appliances might cause the
phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the
cordless handset before dialing, or dialing from
another room with less background noise.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
My cordless
handset isn’t
performing
normally.
• Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a
different, working electrical outlet without a wall
switch.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Reset the telephone base. Unplug the electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
The handset
registration is
unsuccessful.
Follow the steps below to re-register the handset.
1. Make sure the handset is out of the telephone base
or charger and shows NOT REGISTERED before you
begin registration.
2. Press and hold
HANDSET LOCATOR for about
four seconds (until the red IN USE light on the
telephone base is on) and then release the button.
3. Place the unregistered handset into telephone base
or charger.
Refer to the handset registration section on page 51 for
details.