44
If messages are incomplete:
• If a caller leaves a very long message, part of it may be lost when
the system disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
If you have difficulty hearing messages:
Check the volume setting.
If the system does not answer after the correct number of rings:
• Make sure that the answering system is on.
• If Toll Saver is on, the number of rings changes to two when you
have new messages waiting.
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system answers after
10 rings.
If the system does not respond to commands from a remote touch
tone phone:
• Make sure you are calling from a touch tone phone. When you dial a
number, you should hear tones. If you hear clicks instead, the phone
is not a touch tone telephone.
• The answering system may not detect the Security Code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• Make sure you enter your Security Code correctly.
• There may be noise or interference on the phone line you are using.
Press keys firmly.
If your outgoing announcement isn’t clear:
• When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.
• Make sure there is no “background” noise (TV, music, etc.) while
you are recording.
IN CASE OF DIFFICULTY
2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 44