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You can access most
MERLIN
features in the same way everybody else does, but
for call handling, note the following:
• If you want to hold a call, touch
Hold.
• To return to a held call, dial #
✱
.
• You can program # ✱ onto a button by entering program mode, touching the
button you want to program and dialing
✱
95
✱
.
• You can hold only one call at a time.
• If someone’s phone is ringing across the room, you have to use Call Pickup to
answer it. Dial #3 plus the intercom number of ringing phone.
SYSTEM RESET
The code
✱
99 sets the entire system memory to the initial feature assignments. It also
erases any programmed speed dial numbers. You may never need to use this
procedure. The only reason for using it is if you want to change your system radically
or start administration from scratch.
Because System Reset wipes out any programming of the MERLIN system, the
procedure has been made deliberately cumbersome to avoid an accident. Although
you can perform System Reset from the administrator/attendant voice terminal at
the attendant’s desk, you may find it more convenient to bring the phone to the
control unit, plug it into jack 0 or 10, and perform the procedure there.
At the control unit, set the Admin/Normal switch to Admin.
At the administrator/attendant voice terminal, slide the T/P switch to P.
Touch
Administer (Send Message).
At the control unit, set the Admin/Normal switch to Normal
At the administrator/attendant voice terminal, dial ✱ 99. (If you hear a two-beep
signal, you know the reset worked. However, if you hear a single, low-pitched
ring, the reset did not work—probably because your system was in use. Wait until
no one is using a phone and repeat the procedure. The system does not let you
perform any other administrative procedures while you are waiting.)
At the control unit, turn power off, then on.
At the administrator/attendant voice terminal, return the T/P switch to center
position.
NOTE: The Administer (Send Message) button is the lower right button on a
34-button voice terminal. If you do not have a 34-button deluxe voice
terminal for administration, dial #01.
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