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Appendix
Troubleshooting
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem is
in the telephone jack. Contact your local telephone com-
pany (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
I cannot dial out
• First, try all the above suggestions.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact your local telephone company (charges may
apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone to
not dial out properly. If you cannot eliminate the back-
ground noise, first try muting the telephone before dial-
ing, or dialing from another room in your home with less
background noise.
• Other electronic products can cause interference to your
telephone.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this solves the problem, re-locate
your telephone or modem farther apart from each other, or
use a different surge protector.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact your local telephone company (charges may
apply).
My calls fade out
or cut in and out
when I am using
the telephone
I hear other
calls when using
the telephone
• Disconnect the telephone base from the telephone jack.
Plug in a different telephone. If you still hear other calls,
the problem is probably in the wiring or local service.
Call your local telephone company.
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