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Appendi
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Troubleshooting
Problem Possible Cause Solution
◎P
ress and hold
33
TV screen does not
display normally
◎Video setting is not correct.
then press
MENU
until screen displays correctly.
◎Check the power connection and
plug it properly
No power ◎The plug is not properly
connected
(Blue LED is off)
◎Press Power button to turn on
◎This unit is not be turned on
Can’t operate with
the remote controller
◎Refer to “No power” problem for
the solution
◎If this unit can’t be turned on by
pressing the remote, it is
probably the power is not on
◎Remote is not pointed at the
Remote receiver.
◎Point at the Remote receiver when
pressing the button
◎The tab of battery is not
removed
◎Pull out the tab of the battery on
the side of remote controller
◎Battery is not assembled properly
◎Check and reload the battery.
◎Battery runs out.
◎Change the battery
“HDD FATAL ERROR”
message appears on
the screen
◎The hard drive is malfunctioning
or the setting is incorrect
◎See [Error Code] – [Error Code of
Hard Disk Drive] for the solution
Some folders can’t be
listed in “File NAVI”
◎The folders are “Hidden”,
“Encrypted”, “Compressed” or
“System Folder”
◎Change the attribute of folders, or
create another folder
File can’t be played
back
◎The file is compressed ◎Check the file and don’t compress it
◎The format of the file is not be
supported
◎Convert the file to the supported
format
◎The file is damaged ◎Repair or re-copy the file
Unable to play DivX
movie
◎The Player is unable to decode
the DivX movie
◎Encode this movie with another
supported format
Un-recognizable
subtitle occurs when
playing DivX movies
◎The setting of “OSD Language”
is different from the DivX
movie’s subtitle file
◎Change the setting of “OSD
Language” to match the DivX
subtitle file
◎Subtitle problem
◎See [Operations while Playing
Back] – [Change Subtitle] for the
solution