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13 | MAINTENANCE AND TROUBLESHOOTING
The interactive surface
doesn’t respond when you
touch it, the pointer moves
erratically or gaps appear
when you draw or write.
Your interactive whiteboard
isn’t oriented.
Orient your interactive
whiteboard.
For more information about
orienting your interactive
whiteboard, see page 6.
SMART Board Tools isn’t
running.
Start SMART Board Tools
by selecting Start > All
Programs > SMART
Technologies > SMART
Board Drivers > SMART
Board Tools.
SMART Product Drivers
isn’t installed.
Install SMART Product
Drivers on your computer.
For details about installing
SMART Product Drivers,
see page 6.
Not all components of
SMART Product Drivers
are installed on your
computer.
Re-install SMART Product
Drivers on your computer.
Symptoms Cause Solution