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12 | MAINTENANCE AND TROUBLESHOOTING
The projected image is
blurry, too large or doesn’t
completely fill your
interactive whiteboard’s
screen.
Your projector’s position,
zoom and focus settings
aren’t adjusted.
Adjust the projector’s
position, zoom and focus
settings. Refer to your
projector’s user’s guide for
more information.
Your computer’s video
resolution settings don’t
match your projector’s
native resolution.
Consult your projector’s
user’s guide for the correct
computer video resolution,
and then select Start >
Control Panel > Display
and change the video
resolution to match your
projector.
The SMART Board icon
doesn’t appear in the
notification area.
SMART Board Tools
isn’t running.
Start SMART Board Tools
by selecting Start > All
Programs > SMART
Technologies >
SMART Board Drivers >
SMART Board Tools.
SMART Product Drivers
isn’t installed.
Install SMART Product
Drivers on your computer.
For details about installing
SMART Product Drivers,
see page 6.
The orientation procedure
doesn’t proceed to the
second point.
Your computer may be
sending input to an
application other than the
interactive whiteboard’s
orientation screen.
Press ALT+TAB on your
keyboard to adjust your
operating system’s focus
to the interactive
whiteboard’s orientation
screen.
Symptoms Cause Solution