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Troubleshooting
• Make sure you are within usable range of the
base station.
• You might have too many extension phones on your
line. Try unplugging a few.
NOISE, STATIC, INTERFERENCE OR OTHER
CALLS HEARD WHILE USING HANDSET:
• Try changing channels.
• Make sure the base antenna is in an upright position.
• Make sure you are within the usable range of the base
station.
• Make sure the AC adapter is not plugged into the wall
outlet with other appliances.
• Try relocating the base unit to another location.
• Make sure the handset battery is fully charged.
PHONE WILL NOT HOLD CHARGE:
• Make sure the charging contacts on the handset and
base are free of dust and dirt. Clean the contacts with a
soft cloth.
• Make sure CHARGE LED on the base is lit when the
handset is in the cradle.
• If necessary, replace the handset battery. (See Handset
Battery Charging)
DIFFICULTY IN PLACING OR
RECEIVING CALLS:
• Move closer to the base and try again.
• If moving closer doesn’t work, you may have lost the
security code.
• Reset code by placing the handset back on the base for
5-10 seconds. (See Security Code section)
• Make sure you have selected the correct dialing mode,
tone or pulse.
• Make sure the AC adapter is not plugged into a wall
outlet with other appliances. Disconnect for 5-10 sec-
onds then reconnect. Place the handset back on the
base and then reinsert the AC adapter.
• Make sure the handset battery is fully charged.
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